Contact Your Regional ESD Partner

Your Regional ESD partner should be your first contact for all assessment and accountability related support including: OSAS Online, test administration, paper/pencil test ordering and shipping, test record management, AYP and report card and the following data collections: Assessment (Precode) Collections, Cumulative ADM, Staff Position, and Class Size.

Need help finding your ESD Partner? 2018–2019 Regional Assessment Support ESD Partner Contact List (PDF)

 

Technical Help

Oregon Statewide Assessment System Help Desk
American Institutes for Research

Tel: 1.866.509.6257

Fax: 1.877.218.7663

E-mail Support: osashelpdesk@air.org

Chat: https://oaksportal.org/chat.stml

 

E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests will be given priority. To facilitate the quick resolution of your case, please complete the table in Information to Include in Help Desk Emails and send it to the Help Desk in your initial email along with a description of the issue you are reporting.

Help Desk support will be available 7 a.m. to 5 p.m. (PT)